Smirnoff Jetskia month agoFrom
Brought an ignition in from my 71` Harley Sprint. It had been a while since I had brought it in and was curious if they had got any traction on the project. I walk in and Steven says, "Can I help you?" I said, "Yeah, I'm the guy with the old Harley ignition". As I was saying that, the part was right under my nose and they were about to call me to tell me they had the project finished. Under $30 bucks. It was not an easy project. They came through with flying colors. On top of it all, just really nice people. The kind of service you expect from yesteryear. Really impressive.
Kyle Freezea month agoFrom
Probably the rudest interaction I’ve ever had with a business over the phone in my life. I called just to ask if they were able to help generate a key or if they’re only able to help me gain access to my locked car and before I could finish my question he cut me off and said “We can’t generate a key out in the field!” Whatever the hell that meant at that moment I didn’t know so I asked what he meant by that and he yells, “We haven’t generated a key out in the field for over 20 years!!” Didn’t answer my question as to what that meant but he eventually told me it meant they can’t make a key on site. Fine, that’s all you had to say sir. No need to yell at a potential customer willing to pay you $200 or whatever it would have cost to help me out. Sorry I didn't know you don’t make keys on site, that’s why I was ASKING. I was literally asking a simple question and you proceeded to make me feel as if I was dumb for that when you’re the expert and I’m a potential customer in need of a service that I now know you don’t provide. Extremely unwelcoming and unprofessional. Turns out this guys is the owner. Do better.
Meghan Mcguina month agoFrom
If i could give 10 stars i would! I came in because I needed to get a key made and I was thinking about getting my key fob programmed but I was worried about the cost. Turns out it just was a quick and easy turn of the two keys. No charge for such a simple fix. I was so stressed out about this and they helped make it quick and easy. I would 100% recommend them to everyone and anyone in the future. Great service, friendly people! :)
Main location445 W Washington St Sequim Washington 98382 US(360) 683-8817Loading...
