Over the past two months I have had numerous problems with my laptop. I called various services to no avail. Eventually, I ended up calling The Oaks Computers. I talked to Thomas, the owner. He told me to drop off my laptop and he'd have a look. I did, Friday late afternoon. Monday morning I saw a message giving me the diagnostic.(I didn't see it the day before) I gave him the go ahead with the proposal. Later that day I got a message to come pick it up first thing in the morning. My laptop now works perfectly, like brand-new. At the time I also told him that I needed help with hard-wiring the Wi-Fi. He said he could come by to make an estimate and that it was free. I made an appointment. He came on time, checked out the environment and told me what was best to do. I just have to buy a couple of things. I didn't pay anything for him to come over. Thomas is a professional, knows his business, does what he says he'll do. Rare these days. I now have a go to service for any problem with my computer. What a relief!
