Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible seatingWheelchair accessible parking lot
Crowd
LGBTQ+ friendlyTransgender safespace
From the business
Identifies as women-owned
I didn't get a pet rabbit from them but needed to get info on finding someone to rabbit sit. I left a voicemail message and the following day received all the information I needed pertaining to my bunny.
We adopted a bunny about two weeks ago. I called to let them know I can no longer take care of her because of life situations that came unexpectedly. Our bunny was having seizures and had vet care which the director insisted she needed meds my vet advised me that if it was an on going poblem he would start her on meds after running some blood work . thankfully she stopped having them and didn't require any meds. I called rabbit haven for support to be able to re-home her and I felt judged and attacked Through out the whole process. Customer service is not their greatest strength.
Heather the first thing I mentioned to you was that I can no longer take care of her due to what I had mentioned. You obviously completely ignored that part of the conversation. I spoke to my vets receptionist and mentioned you were pushy throughout the whole conversation while they were doing their best to help us . My vet was doing his job and you were telling his receptionist to give me medication for something he did not diagnose her. He told us if she continues with her seizures that she would need blood work to find out what was causing them. your response to this message proves my point.
