Helen C2 months agoFrom
Tuesday, 8/6 – Friday, 8/9/2019. |My room was comfortable, except for the mattress. At not quite half the length of the mattress was a huge bump the entire width of the bed. ||The evening of 8/7 I explained the mattress problem to Eric at the restaurant. He said when he finished with his customers he would go with me to see what he could do. He apologized they were sold out & no room for me to move to. Eric and Connie went to the room expecting to flip the mattress over. They found it was a pillow top and couldn’t be flipped. They turned it head to foot instead putting the placement of the bump closer to my knees than my lower back. After turning the mattress and remaking the bed, Connie said I should call the Restaurant in the morning and leave a message for John, a co-owner.||On 8/8 I explained the mattress problem to John. I said I would be back to the Inn around 7 or 8:00 p.m. to meet him & resolve the problem. He was surprised to see the condition of the mattress. He apologized and offered compensation of letting me move to an upgraded room at no charge and credit of one night. He asked if I used a 3rd party to book. Then said that wouldn’t matter because it’s not a reservation problem it’s an accommodations problem and they’d issue a credit regardless of booking method. He said he’d explain the situation to the office manager, Cynthia, when she returned from vacation on 8/11. A credit for one night’s stay posted to my card on 8/31, as promised by John.||
PTCTRAVELER2 months agoFrom
We stayed two nites at the B&B upstairs had room # 7 with bath, some others had to use the shower down the hall. Room was nice and clean, had a Queen bed and window air conditioner unit. Closet for hanging clothes, they need a luggage rack. 2 high shelves in the bathroom, not easy to stow toiletries. ||||We each had one of their of their berry pies for a mid afternoon snack. Very big piece, the size of a large pot pie! Had breakfast there the first morning, ordered the 2 egg-2-bacon-2 pancake breakfast. The pancakes are HUGE, fill the plate, couldn't finish the second one, they were great. Had a late afternoon pie "Snack" the second day, service was very slow, saw orders taken to wrong tables. Couple across from us had one meal served, which was finished before the other meal of a burger ever arrived. The man ate about 3 bites and they left. Not enough servers and maybe also not enough cooks!
Elizabeth P2 months agoFrom
Great and calm service, reasonable prices, fresh salad but ignore all that for the phenomenal meatloaf burger. It was juicy and most with perfect seasoning. The accompanying fries were hot and crispy.||||For those who may not be keen on the above, they had salads, breakfast until 2PM and a huge menu of varying mac and cheese dishes.||||Something for everyone and a nice, calm, relaxing meal. We will be back.
