Loading...Loading...Main location1 Harbor Way Vallejo California 94590 US(707) 553-9492Loading...
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customer service ok. addressed my concern with the women (hair on on the side order) attending the outside patio. didn't even care about it. i showed her. then the next women comes out and I mention to her. nothing.
so the question is both women didn't give a response. nor cared to discuss the issue.
won't post there names. lol
won't blast the pic.
I had a hankering for fish and chips one day and offered to take my wife out to lunch. After googling "fish and chips near me" I found The Sardines Can. I remembered I had been here once before with family a long time ago but couldn't recall anything too memorable about it either way so decided to give it another shot.
When we arrived there weren't too many people in the dining area so we made our way towards an open table. When we got there it looked like someone had spilled their drink when in fact it was the roof leaking onto the middle of the table. Ok, it hadn't rained in a while that's reasonable I guess. We picked a different table and ordered. I got my fish and chips with a side of fried clams and she got a burger. The fried clams came out first and were great, exactly what I hope they'd be and they even changed the mind of my wife who previously hated fried clams. Perfect start to a great lunch, or so I thought. Fish and chips arrived and looked a little suspect. I tried to cut a piece off of what looked like a tail cut and was not able to get my fork through it. I employed the knife and I couldn't get the knife through it. I tried the other pieces and they were also hard to cut and one was raw in the middle. Needless to say I sent it back figuring just a bad couple pieces of fish or something and reordered the same thing. Mistake. Came back worse! To top it off my wife doesn't like to eat on her own so her Burger sat and got cold. I ordered a burger to replace my fish and chips but thankfully those fried clams quenched my hankering for the time being.
I have to say the waitress that helped us that day was the only saving grace in the restaurant. She was just about to cash out for the day so I feel real sorry that she had to deal with us and I know how embarrassing it is when your team outright fails you in the face of the customer. but if it wasn't for her this review would have far fewer words and far fewer Stars.
I don't think we'll be going back to the Sardine Can anytime soon which is a real shame. I'll miss those fried clams.
