Julie Gustafson19 days agoFrom
My daughter was a competition dancer at Surge for 8 years. She received top quality instruction and has worked professionally. I have seen a few negative reviews lately left by parents from a competing studio and would like to help set the record straight. Surge doesn't steal thousands of dollars from their clients. They are very clear about what you are paying for in your contract. If you pay for a dance costume you get a dance costume. You don't get a guarantee that if you pay for a dance costume that you will get to wear it at a competition or recital during a pandemic that nobody ever could have predicted. When you pay a competition fee, Surge acts as the middle man. They pay the competition company on your students behalf. They have no control over how, when, or if competition fees are refunded. If you want a chance to compete, stay on the team. Don't listen to lying ex employees who are luring you to their new business. I'm not going to lie. I hated being a dance mom. Some of the teachers and other parents are toxic. Luckily, all those people left Surge. The place is more supportive and peaceful than it has ever been. I can't recommend them enough.
P Pham19 days agoFrom
My daughter danced here for 5 years on their competition team. In the beginning it was great. But for the last couple of years, my husband and I were unhappy due to the lack of financial transparency and poor communication between the owners Annalise and Joe Espinosa. I also did not like the lack of security in the parking lot and between the buildings where the children walked between classes. Many cars were broken into during business hours while children were dancing and there are no security cameras between buildings. When the original coaches left, we knew we couldn’t keep our dancer there. The Surge Dance Center owes us $600.50 and refuses to refund us. Things that I paid for includes charges for costumes that were never ordered and competition fees that were fully refunded to the Surge, but not to me. I hope this business makes things right and gives me my money back.
Voltage Team Parent Foundation19 days agoFrom
For many years the Surge Dance Center was a great place to call our dance home due to the amazing and supporting coaches leading the competition team at that time. Due to moral conflicts with the studio owners, Annalise and Joe, those amazing coaches were forced to part ways with Surge. Those coaches did not lure any dancers away from Surge and did not solicit them to join their new studio. The dancers and families wanted to follow the coaches they had spent years building a relationship with, so it is safe to say that at the time Surge lost all of their main coaches and choreographers, then also lost 95% of their competition dance team members at the same time. Out of pure bitterness, Annalise and Joe have gone to great lengths to create road blocks for their former dancers and staff, including filing numerous false complaints with the city and state, appearing at and testifying at numerous city hall hearings against the construction of the new dance studio building, withholding (stealing) cash prizes and scholarships previously earned by dancers at previous competitions. On top of that, after covid forced everyone into lock down last year, Annalise billed every dancer for a $70 recital costume for each class they were in. For some dancers this is 5-6 classes, and some families have multiple dancers as well. Measurements were not taken for costumes and costumes were never ordered. Annalise charged for the costumes, kept the money for herself, and later refused to refund these fees or to provide the dancers with the costumes the supposedly paid for. Dancers paid in advance for competitions that were cancelled last year. The competition venues refunded Annalise for the cancelled events, and instead of refunding that money back to the dancers, she kept it and then refuses to give it back and offers only a credit on your account for future classes or merchandise. She states that new policy changes went into effect stating no refunds will be issued, however, she created these new policies after the fact. The original contract we signed only states refunds won’t be given in the event that a dancer quits the team before the season is finished, which is not the case. We were all forced to stop due to corona virus.
Main location212 182nd Ave E Lake Tapps Washington 98391 US(253) 750-4497
