Micah Ranney5 days agoFrom
I've been dropping off my Amazon returns here without issue for a while now. Until today. I brought in two boxes. I brought them to the counter and was told by a young man that they couldn't take them unless they were taped. He then offered to sell me tape. I tentatively agreed thinking it'd be like a $1 fee for him to tape them up, but he directed me to the rolls of tape they had on the wall. I want going to buy an overpriced roll of of principle. I walked out saying I'd be back. I went home and put two small pieces of tape on them maybe 2 ft of tape total and then went back. Luckily I ran into a different cashier when I got back because I would've bit his head off. Worst customer service I've had in a while. Reading the reviews it sounds like this is a pattern at this store.
Judith Rice5 days agoFrom
the UPS store at 8285 Santa Ana Canyon Rd, Ste 135 is the best UPS store ever! They are so friendly & kind it’s a pleasure to go in there. Every person has been helpful & over the top customer service oriented. I go out of my way to take my packages in there for returns & they have helped me find the right box for items that are difficult to package. I would recommend this store! ( the only drawback to this location is that it is located behind the Starbucks - drive up & access is difficult when the center is busy or the drive up line of cars is blocking access to the businesses behind them.
Carlos Morales5 days agoFrom
Kirk was very cool and helpful! He paid attention to detail and helped me throughly.
Shipping an item out for my employer I will continue to come to this location for all my shipping needs.
Main location174 W Lincoln Ave Anaheim California 92805 US(714) 999-1435
