This store must of sold to someone else, it use to be such a friendly store to go into. My last two experiences were not good. Two weeks ago, the adult male that does the notary was snippy to two different customers, not myself, but left me with an uneasy feeling. Today I wanted copies of my driver's license to send to a bank, both kids maybe 20 working in there, didn't seem to know what they were doing. The one male with a boot cast on, made the copies crooked, and too dark, I had told him in the first place they have to look professional to send to a bank. He continued to not understand why I didn't want the copies crooked etc.over his head I guess So I ended up with half a copies (2), so he told me he wouldn't charge me for the messed up ones, but wanted me to put them in the shredder, no problem, but it wasn't a shredder, it was a garbage can that a company comes out to take, that was full to the top. I said no, I don't want my driver's license information for all to see, he said well you have to or I charge you for all of these. I said they are bad copies, it's not like I am going to use them, he said I have to charge you, I said you should of let me do them then, I would of made them look good. I didn't want to leave all my info on copies for others to see, and had to be charged. I told him, I will never set foot in this store again. Two incidents in two weeks were enough for me to go to another UPS store. I wouldn't even rate this store a one, but you had to rate something. Go to another store, you are better off
Who knew the UPS store will return your ATT modem? I called first, and Sharie informed me I only need the account number, they supply the box. I did not get there until 5:50. I was carrying my dog who just had surgery, and was welcomed, despite the late hour, and dog. They close at 6pm. Sharie handled the return quickly, and was really personable. Another person entered the store at 5:55, and was also warmly welcomed. I have used their notary services in the past, and the service is always prompt, and pleasant. They have a cute display of cards, and have other office type impulse purchases available, as well.