Alex Ga month agoFrom
Came in hoping to ship 2 separate boxes to different locations. Turns out the employee mixed the shipping labels up and my packages went to the wrong places. I had to pay for this to get shipped to the wrong address. Ups support has not done a thing to help me, and I have to pay to get them returned to me now. Will not be using ups to ship them out to the correct locations. Do not come here unless you want your packages to end up in the wrong place
Robert Briana month agoFrom
I'm giving four stars for the guy that went above and beyond to print the large format photos I came in for. He had some trouble with the printer, but he didn't give up and worked the problem until he got them printed. The second print had a minor ink mishap and he printed it four times trying to get it right. Ended up charging me half for the trouble (which wasn't necessary at all, but I appreciated it). The next time I came in (just two days later) for another print, a couple of young guys are working, and one of them informed me that "The printer doesn't work, someone uninstalled the drivers." I told them it worked two days ago when I was there, he just shrugged. This new generation of workers seems to be doing everything they can to be replaced by robots as soon as possible. I learned how to install drivers when I was around seven years old. He seemed happy to turn away a paying customer rather than dedicate any effort to trying to get the printer working. So one star off the location for the discrepancy in customer service. First guy was awesome, second guy seemed content with being totally useless.
Raya month agoFrom
The best UPS store in King County. Always excellent service whenever I come in. Btw Courtney is tha best!
