S. Adkins16 days agoFrom
I would have given -10 star review if available! I've used this business for shipping and Amazon returns numerous times and have only had 2 pleasant experiences. Most of the female staff are rude and seem to consider customers a nuisance! Obviously being an Amazon return center is clearly annoying to most of the staff! I m done with this place!!!
DroNerd16 days agoFrom
Screw this money grabbing company. Amazon sent a package there from an address used a year ago and they want 5 dollars to hand over the package after I came from kellog idaho to get it only to have them lock the doors as I'm walking up cuz it was almost 3. I'll never do bussiness with this establishment again.
Cindy Mitchell16 days agoFrom
I received the worst service and treatment by a staff member on my first, and obviously last visit. I had two Amazon return packages. The staff member was confrontational for no reason, especially when return labels for each return was provided. Staff member did not provide a receipt for each return and processed the two returns as one return leaving no proof of return for one resulting in a refund on just one of the two returns. I observed several other Amazon Return customers being sent out the door without any receipt for the items that had been left with this UPS store. process leaves far too many opportunities for internal theft and no means of proof for lost and/or misplaced items. Very poor record keeping process that is harmful to the customer and favorable to internal theft opportunities. I will not be returning to this facility.
Main location285 W Prairie Shopping Center Hayden Idaho 83835 US(208) 762-8800
