Trinity Robinson2 months agoFrom
I called today to try to get details about two items that I shipped back. She wouldn’t allow me to get a word in. Every time I tried to ask a question, she would talk over me. It was an Amazon return and I had the receipt in hand. On the receipt were two tracking numbers listed, in which neither were valid. I tried to ask why and her reply was, “I don’t know. It’s your receipt.” The same receipt issued from the UPS store. I asked if there were someone else there who had the information I needed, she refused to even try to find someone and told me, “We all going to tell you the same thing.” She had a terrible attitude and just didn’t even act like she wanted to help. I asked if she was the manager, she said yes. I told her that her managerial and customer service skills were terrible and to get further training. I was not impressed, especially since she claimed to be the manager.
Harlan Bontrager2 months agoFrom
Kudos to the UPS store manager for doing an incredibly amazing A+ job on a complicated business copying request!! 💯💯🥇
ThatSpiceRedGoat GTO2 months agoFrom
Would have been nice you were closed on Friday before I drove all the way there in the middle of a snow storm. Google showed you were open till 6:30pm I arrived before that. If you close early you should probably notify your customers so they know not to waste their time and gas.
