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Main location1905 Wilcox Ave Los Angeles California 90068 US(323) 845-0767
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Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service options
Onsite services
I've been very disappointed with the service at this store. During my last two visits, the employees displayed unprofessional behavior. This made me feel uncomfortable and unwelcome.
I understand that everyone has bad days, but unfortunately, this seems to be a recurring issue at this location. I hope that the management can take steps to improve the customer experience and ensure that all employees treat customers with respect.
I rarely go to this ups store but each time I do I immediately regret it. I do not understand why in order to be helped shipping a box, I have to show them my ID. I have sent many boxes via postal service and never presented them my ID. The staff is not friendly or helpful, but rather judgemental and patronizing... I would have left but they had my ID. So I paid surcharge and overcharge and still had to listen to them schooling me on packaging since I never shipped a box before and did it all wrong. Still holding my ID they asked if return address also on shipping label was current...indeed can u see they r matching...why ask for ID then.... Anyway over $100 was my total but doesn't guarantee to arrive in a week...
