gl dia month agoFrom
I rang the buzzer to get in and the guy was irritated. He took my package and I asked for a receipt. He said that they dont normally give a receipt, but he would do it this time, in a rude and belligerent. I told him that I always get a receipt when I turn in a package and how would I be able to prove that I dropped it off at the facility. He then gave it to me and started to argue that they dont give a receipt when you drop off a package to send to someone which is ridiculous. I will never go back to this facility and be verbally abused because I simply asked for a receipt to verify that i dropped off the package and to protect myself. Horrible service !
Myriam Wagnera month agoFrom
I got an excellent service at this store , Daniel went out of his way to assist me and help , his attitude was very professional he greet me with a smile , it was a pleasure to vibe here
The Breathe Like A Boss Foundationa month agoFrom
I came to return an Amazon package. Previously, I went to other UPS stores and had some really bad service. Today, while in line waiting at this UPS on Roscoe and Topanga, I witnessed an employee named, Daniel, do something you often don’t see in the customer service business anymore. He showed passion, kindness, and very hard work ethic. Sweating while package something for 2 people who mailing a large package. Before she paid, he apologized and told her “ I forgot to add your coupon”. She was so grateful she kept saying thank you to him , and he responded “I love what I do”. Anyone, with an “I love what I do”attitude performs better at any job they have. Daniel is a prime example of someone who loves what he does. Very polite, and hard working. If you are the owner of this business you need to realize what a gem you have for an employee. Finding people like him in any service industry is not easy now a days. God bless you, Daniel. The world would be a better place with people as dedicated as you.
