The Urban Arborist

We need three birch trees cut down quickly as one had already snapped and broke. Dave and his crew were quick and efficient. We felt the price was very reasonable as well. We’ll definitely call Dave again to trim some other trees!

The team arrived ahead of schedule and walked through the job with us to make sure we were on the same page. They got right to work trimming 5 of our trees, all considered medium to large (15-50 feet) with manual tools (perfect since our neighborhood is quiet and they started before 8am) and thoroughly cleared all trimmed limbs, leaves, and debris and we're done by 11:30. Highly recommended!

Not sure where to start. Very strange interaction with owner. Scheduled an appointment to discuss planting some trees and shrubs in backyard. I have done hours of research already at Green Acres and online, so felt pretty prepared to discuss options. I even had a hand drawn map to show placements needed. Right off the bat he told me that he won't provide suggestions because he has had legal issues before with people upset with him about plantings that went wrong (infections, roots, etc.). He said that those problems are for the nurseries to deal with, not him. OK... no problem. I feel good about the list I made. Then he goes on to basically tell me to hurry up, that he doesn't have time to discuss anything, just to tell him the number and size of trees to plant and that's all he needs. When I told him I was hoping to discuss what size to plant and how far apart, he told me to go to the nursery with pictures and figure it out myself. I thought that was part of what we were going to discuss today?! OK... disappointing, but not a deal breaker. He then went on to tell me how he can't even provide me with a quote because I didn't provide an email address when I scheduled the appointment. When I said I wasn't asked for one, he said, "Well, we record all of our phone conversations, so I'll go back and listen to see." He continued to go on negatively about his staff person and tried to blame her for not being clear with me on the phone about what this appointment would involve. Basically, I thought he was going to discuss my project, not just provide me with a quote to dig holes where I tell him to do it. No input. No suggestions. No measurements. If that's what you are looking for (and I'm sure many people are), then he's your guy. If you want to have any feedback at all, call the next guy. I'm giving him two stars instead of one because he showed up on time.