Fantastic experience and customer service. Purchased a spa at the Home Show in Kirkland from Dan. After talking with multiple spa sales people, Dan was the most knowledgable and helpful. Additionally, better quality spa compared to everyone else. No pressure from Dan or Sai.
They ended up building a wood platform at an extra cost for the spa to get it level. The workmanship was spot on.
After getting the spa ready, Dan even took a phone call from me what sounded like he was at his kid's game to help walk me through it.
I'd definitely buy again from them.