I originally came here for signs of PTSD. My intake appointment, I was diagnosed with PTSD. After the intake appointment, I didn’t hear from my assigned therapist for a month. I accidentally missed her call, tried to call her back immediately and was sent to voicemail. I left a voicemail and received no response, or a call to reschedule. I waited a week and then called to schedule another appointment, when I finally got to talk to a therapist we only talked for 15 minutes on the phone, then she scheduled another appointment for me two weeks out. Went to that appointment and it was only 30 minutes long. And that went on for two more sessions, before I decided I wanted a new therapist. My therapist was not helping me with PTSD, or even digging into my triggers. She talked about some of her own problems with her overbearing mom. The only advice I got from her was to eat a piece of sour candy when I got anxiety. When I finally asked for a new therapist, I was directed to a “manager”. I told this person that I didn’t like how my therapist wasn’t helping with my PTSD, how she talked about her own issues, and how she cut sessions off at 30 minutes every time. This manager told me that my therapist said in her notes we were working on coping mechanisms for anxiety, and strategies for building confidence. She also told me that my therapist put in her notes that our sessions were always an hour. This manager implied that I was lying about all the claims I made about the therapist. When I told the manager that I was looking for someone to help with my PTSD, and weekly sessions she told me I would never find somebody willing to do weekly sessions with me, not only at her clinic but at any clinic. I left this place immediately and I found a different place, my new clinic DOES do weekly sessions all over the phone/zoom. They have helped me tremendously with my PTSD, and they never cut my sessions short. I recommend to NEVER go to a therapy clinic that claims the client is lying about their experience with a therapist, and that claims that I should have no hope for weekly sessions. This place has no care for their patients.
