I first met Dale Johnson (Assistant Manager) a year ago. I went in there to search for a sectional couch. He was very friendly and professional. The guy knew his stuff. After spending about 2 hour's with me I departed and did not make a purchase, intent on viewing other option's. Today, about 1 year later, I went back. Walked in and immediately requested that he be the one to assist me due to the outstanding impression he left on me from our prior encounter. He showed me an amazing quality sectional couch, and helped me work through the dimensions required to have it fit in the space I had set aside. I wandered and came upon a dining set that I was also interested in, as well as an end table. He worked a deal with me on all the stuff, dropping the prices below what their sticker price's were. sadly I could not get "free delivery" out of him this time around.
I wound up paying $2266.00 for the sectional, online price 1794.42 ~$471.58 more $1179.00 for the kitchen table and chair's, online price $894 ~$285 more $269.00 for the couchside table, online price $165.99 ~$103.01 more Granted online is still having their "president's day" sale.
All in all I paid $859.59 more than I could have had I bought the furniture online. The difference is I could see, and feel the product's in person before making a decision. The sales person was extremely knowledgeable, friendly, and helpful, and patient. He brought consideration's to my attention that I wasn't even aware of. Did I get ripped off? Or did I pay for the experience and insight I was offered? I was happy enough with the service provided that I was willing to "pad the coffers" a little bit. They do have more overhead than a website does. When you guy's are making your purchases, ask for Dale, and research the product's. Getting it for below sticker price may not necessarily be the best deal you can get.
All in all, I am satisfied with my purchase, even if it could have been $859.59 less.
