Primary Location
Amenities
Payments
Credit cardsDebit cards
Offerings
Oil changeRepair servicesCar washCar rental
Service options
DeliveryOnsite servicesIn-store shopping
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Service dept review. Schedule your services online or on the phone. They are very busy and have limited time for last minute drive ups. In addition, if you have any coupons, be sure to present it when you arrive. Coupons have specific codes, so they need those in order to honor a discounted price. Service lanes are clearly marked, and very clean. I was met by a Service person immediately, and directed to the desk for my quote and expected wait time. The lounge is huge and in sections. Several TVs. A business lounge if you need to work remote. There's a complimentary coffee bar and espresso machine. I made myself a cappuccino! At the end of my service, I was briefed on all inspection details and given a copy of the service checklist. A pleasant experience all around!
Never buy a car at this dealership. They are nice to you as long as you follow their agenda. Put a blame on you for any mechanical problems that come with their cars. One of the managers, his name is Tony, said my expectations is my problem, and they aren’t responsible if a brand new vehicle didn’t meet our expectations. He was yelling at my wife and me after we asked about a discount on brand new Toyota. Can you believe it? I purchased vehicles at a several local dealerships before and never experienced such a terrible customer service. Brand new Toyota BZ4X gave me only 150 miles of drive on %90 charge. Oppps. Margin of error? After Toyota advertised 240 miles drive per charge? Titus promised we can exchange our vehicle within 48 hours, in case if we didn’t like it. Seems like a great customer service. I returned BZ4X back. No problem with that. However, when we nicely asked about a discount for another vehicle we wanted to buy, they refused it and were super rude to us. Titus Will manager was trying to sell me a lie that Toyota BZ4X is adjusting a drive range to my driving habits and it’s totally my fault that it let me drive only 150 miles per %90 charge.
