There really aren’t the right words to describe how awesome our experience with TMC Financing was, but I’m certainly going to try (because they deserve it!).
I have a small, family business that has effectively ground to a halt because of the COVID-19 pandemic. We found ourselves wondering how we would continue to pay our bills, many of which are to other small businesses (like our single-unit office landlord and other small, local vendors) that are also faced with the exact same dilemma right now. When word of the Small Business Association Payroll Protection Program came out, we knew this might be the way to help us and those our business works with.
Of course, like many things involving government bureaucracy, the roll out of the program was a confusing mess. We bank at a large, national bank, so, naturally, we decided to apply through them for the PPP program. The process was absolutely mystifying. Frankly, if anyone should be able to understand the process of government paperwork, it’s us: we run a tax business, for Pete’s sake! But that big, national bank offered no guidance, no help, and just some big, faceless online portal and some generic, mass-sent emails that quite literally said we either uploaded too many documents or not enough documents (but didn’t clarify which it was or what was missing or superfluous). It was a disaster and, as the first round of government money dried up, we pretty much resolved ourselves to not getting any assistance.
It was then that a friend who I know through other, volunteer non-profit work mentioned that his business also was having trouble with the same big, national bank. In his process of looking for alternative options, he found TMC Financing. Within 24 hours, his PPP loan app was submitted and approved with the help of TMC. Naturally, he told us to give it a shot.
We had some non-standard things on our application, but the folks at TMC were kind, patient, and diligent in making this work for us. Unlike the big, faceless bank, I could email the Executive VP of TMC and get an email back in minutes; and it wasn’t just some cold, corporate text, but personalized, compassionate, and fast answers to all of my (frankly, ridiculous) questions.
Our loan was submitted by the team at TMC and approved within 24 hours. Everything is done now and we are just waiting for the government to distribute the funds. I know of several non-profits in the area I volunteer in, who have now, on the recommendation of our friend, used TMC for their SBA loan applications. They also were approved quickly, all saying that TMC has saved them, too.
I cannot overstate that this is a lifesaver for my business and it means the world to me that everyone I worked with at TMC was so dedicated to serving businesses like mine. I will forever be referring any clients and friends who need business financing to these folks, because I know they will be in absolutely amazing hands.