Used car dealer
UnclaimedTopline Automotive Inc.
00 Likes
Primary Location
Amenities
Payments
Credit cardsChecks
Accessibility
Wheelchair accessible entrance
Offerings
Buys used goods
I bought a car yesterday from Topline Automotive and I am very happy with it! My experience with Topline and their staff has been top notch from the beginning. I had been looking to buy a used BMW for 5 years now, and due to unforeseen circumstances I was looking to buy one within the month. I did my research and did my numbers, and found 3 really good deals. I checked out the other cars and dealers in Orange County and had my friend also run numbers on her end.
I expressed interest in the car I found at Topline and called to see when I could check it out. The manager/director, Ethan Lam, helped me from start to finish. He was great! Not pushy or aggressive, very communicative, and super helpful. I filled out the online application they have on their website for financing and he found me such an awesome deal/rate, it was unbelievable. He went above and beyond and I am very happy with his efforts!
The quality of the cars that Topline has is impressive. The car I ended up buying looked really clean and well-maintained. There are extensive photos for every one of their vehicles available online, so there were no surprises. They have an extremely nice selection of used luxury cars that have been well-maintained and look brand new.
The car I chose runs beautifully and was such a good deal, it still feels unreal! I love my car!!! Thank you so much Ethan! I appreciate the awesome service and quality vehicle. Grateful!!!
This place was all about hiding damages.
Asian dealership, horrible customer service. The driver side window didn't work while on a test drive. So the rep driving with me called his boss, his boss responds while on the phone, "not a big deal." The rep says this out loud, and I turn to him and say, "Not a big deal? You think I want to buy a car when the driver side window doesn't work, not a big deal?". The car was utter garbage, management, was utter garbage. This place is utter garbage. I understand you might be desperate, but no one should be this desperate. Find a better deal somewhere else. I promise you there is a better deal somewhere else.
