Ava3 days agoFrom
Super nice staff. I went to look for a dress to wear for a wedding I was attending and they helped me find one that fit me very well and looked cute. Being that I'm a trans woman, I was really happy to be treated with dignity and respect, and made to feel welcome.
Emily Armas3 days agoFrom
This place is absolutely amazing. The managers and associates are wonderful, helpful and do their best to give you an easy shopping experience. However, I have had problems with the online ordering system and customer service when calling from home. The girls at the store can and will do everything possible to help you get it straightened out and quite honestly, they are the only reason I choose to continue to buy from torrid. 5/5 for friendliness, 5/5 for in person customer service and 5/5 for being wonderful people!
Joanna Taracena3 days agoFrom
Gabby was wonderful and helpful! She was sweet and delivers excellent client service. The other girl with a light complexion and reddish hair is incredibly uncomfortable. I felt like she was pressuring me to purchase something or place an order with them. When I said I would order it on my own she went to say in a demeaning manner that I wouldn't get free shipping. I understood her intentions however it made me want to leave rather than shop to a loyal store I'd been with for many years.