Gayle Bakera month agoFrom
These guys were nice enough and helpful I went in and got a quote for my wedding , no follow up as they said I have left at least 3 messages in the past two weeks wanting to talk to someone , add some things to my quote and pay for it they are only one of two rental places in my area I need chairs and many other things for my wedding, I think it’s incredibly rude not to follow up or return messages when I was told I would get a call. I left voicemails for the wedding gal and the nice gentleman that wrote up my quote, I’m stressed out about getting what I need I’m running out of time, you guys have such great reviews and it’s too bad I didn’t get that same kind of service..
Michael Ja month agoFrom
These guys are the best! Friendly, helpful and reliable. Casey helped with an urgent need for a piece of equipment in 5 minutes I was out to the job! The entire staff is well trained, always say "hello" and helpful.
My business is out of Seattle but I only rent from Total Rents in Everett!
Amanda Diaza month agoFrom
Not worth calling them and not worth renting from them. I called in for quote and the guy (Jim or Jeff, soemthing with a J) was super rude over the phone. Invest in a better phone so that your future customers and your employee don't get frustrated by having to repeat themselves. I know it's the busy season for party and events so make it easier for your employee and customer by having the pricing of chairs and tables on your website. This way your employee can focus on other task since its busy. If I could give a 0, I would.
