Total Wine & More

Independent retailer of fine wines from around the world, also stocking beers & accessories.

Employees gave us wrong information. My sister was 25 years old and I’m 22. She wanted to purchase one and I was just taking a look around. They wouldn’t service us because I didn’t have my ID. They said that was fine with my sister, but the other guy wouldn’t let us

Employees are nice, they help you find what you are looking for, the store is big, has walk in refrigerator and a huge selection of wine, beer, tequila, vodka and more!!

I come in here all of the time as my boyfriend and I live very close. I’m 23 so I expect to get ID everywhere I go, my boyfriend is 30. Today we made a quick trip into the store to get two packs of loverboy. We get to the register and the cashier asks for both of our IDs which is when my boyfriend realizes that he left his wallet at home. She then asks him if he has a picture of his ID and as he starts looking in his phone she radios for a manager to come over and approve a photo ID. She walks over and immediately says “i can’t take a picture ID for alcohol purchases it need to be a physical copy” and i was like okay well im the only one paying and she was like “doesn’t matter i need both sorry” so we leave. we live close and this is the only place we can get loverboys so we went and got his wallet and came back. as soon as we walked in a completely different woman tells “DOES EVERYONE HAVE THEIR ID THIS TIME” So rude and unprofessional. I get that their is polices in place but my boyfriend is 30, (per the signage anyone under 30 should expect to get ID) and we come in here pretty often, and its a store not the club. you don’t need to yell at customers as their entering the store asking for identification.

Employees are nice, they help you find what you are looking for, the store is big, has walk in refrigerator and a huge selection of wine, beer, tequila, vodka and more!!