TownePlace Suites Tehachapi

TownePlace Suites Tehachapi is the Marriott version of a "Motel 6". We were booked 4/7/2024 for 1 night stay traveling to our vacation resort (12 hour drive too long) and 1 night stay returning to our home. We cancelled the return stay. Our showers were less than luke warm (they need to ditch the temperature regulator when it's freezing cold outside and you need a hot shower to warm up or take a hot bath and relax; barely luke warm water is not acceptable). They advertise a "hot" breakfast but their morning breakfast met us with COLD dried out sausage patties, COLD eggs and an orange juice machine that had thick, concentrated orange juice with no water added and warm milk that had been sitting out for several hours. This was 30 minutes BEFORE they were to close their buffet breakfast area. No employee in attendance for cleaning counter area and when she did finally show up, she made sure to fix herself a huge waffle and take it to the back to eat without addressing the needs of the guests and maintaining the breakfast bar area. And their inside pool was closed during otherwise normal use hours - so that wasn't even available to use. SHAME ON YOU MARRIOTT - your members/guests expect more than Motel 6 at expensive pricing - and you adverside this as "entirely new" in Tehachapi. ||This is the second time we have stayed at a Marriott property to have horrible accomodations/service - the other was Spring Hill Suites in Salt Lake City and that was a filthy pig stye, with dog pee smelling rooms, stained carpets, dirty stained floors, missing light fixtures in the rooms, bugs in the bathroom, broken coffee machine in the room and badly stained couches.

Positive: The staff and the room....a pleasure to stay here,again. Staff has been shakey before but very nice this time. Negative: The reception is tough w phone. It's better than some hotels in Tehachapi. Still hoping an improvement w ATT.

This was a very nice place, roomy, all amenities included, and overall pretty clean. I felt so disgusted when seeing the dishes in the room though and the dishwasher working but not cleaning the dishes. TownePlace gave me points equivalent to 1/2 of a nights' worth to make up for this experience. I had paid for 3 days on this trip.