Looked like you had some great stuff, not sure about prices, but I wasn’t able to actually see everything. Why?
To the dark-haired young (?) man behind the desk - Had you looked up from your desk and greeted my family when we walked in the door perhaps this review would’ve been different. You may have learned we’d been traveling days and hours on end, cooped up in our car and were excited to explore your shop.
Had you looked up from your desk and seen our son stimming because he’s high-functioning, maybe this review would have been different. The one item that easily feel over when bumped wasn’t damaged and was put back by him because he knows that’s the polite thing to do.
Had you looked up from your desk and seen that he wasn’t standing on the shelf before accusing him of standing on it maybe this review would’ve been different. He accidentally knocked an empty peg off the wall full of empty pegs because he was curious what they were and was leaning over trying his best to put it back. Instead of seeing this, you assumed and were rude to him.
This store is not all-kid friendly. The one employee that was there didn’t bother trying to make any small talk, it was if we were an inconvenience to be there. —-
Response to the response:
I know what happened, I was there, and unless your employee was extremely soft-spoken, they didn’t greet us. The only time they spoke to us was when my husband engaged them about items right before the “incident” and my son was NOT standing on the shelf, anyone with eyes could see he was leaning over it and his hands on the back wall of it to fix the peg. The employee was unkind and could have been more polite and understanding of the situation. Had they bothered talking to us at all, we could have handled things differently. Instead, we’ll stick the retro stores on the other side of the mountain with better staff that care about customers and their kids, not just the money.
