Triple J Towing

My tow was easy and hassle free. JOHN was awesome! Helped me push the car, that doesn't run into a covered area. Great employees. Reception to Drivers are all first class. THANK YOU!

Larry from Triple J got me and my truck picked up in the evening and towed back to my house. They said it would take twenty minutes for him to get there and it took exactly that. After he arrived, he let me sit in the comfort of the truck and make a business call while he worked diligently to get the truck loaded. The cost was more than fair. Larry and Triple J made a bad Night not so bad. I would highly recommend this towing company.

I called to see where my friends car was getting towed and the lady that answered said she "wasn't around a computer so she couldn't tell me" then said "it's not my fault you're car got towed" but her entire career and paycheck is to work for this towing company. I then asked if I could tow a car myself right now she would have to help me which means she has access to where cars are she finally agreed and told me they had my friends car. I asked her how much money it would be and I'd be glad to pay it. She said "cash only and you need to give me a certain time because nobody was working at the shop" I showed up 30 minutes early from my 7:30 "appointment and there was somebody working the entire time. I also asked another group of people if their car got towed by the same place we were parked and if they had to make an appointment, their car got towed from the exact same spot but they never had to make an "appointment". Lastly the Lady on the phone said that they did "cash only" when we showed up the guy working said they were able to accept card payments and didn't know about the "appointment". The woman on the phones name was Katy Cobblestone. They way she treats people while at work and working at a tow company and in customer service is a horrible way to represent your company. She was one of the most disrespectful customer service agents I have talked to (I manage a cell phone store) and have worked customer service for 8 years. I would never let one of my representatives treat any customer like that. Especially if they were just trying to get information from me. The gentleman working at the office was amazing and super helpful and I don't want to leave unsaid. He deserves a raise and some praise!

My tow was easy and hassle free. JOHN was awesome! Helped me push the car, that doesn't run into a covered area. Great employees. Reception to Drivers are all first class. THANK YOU!