Nick Hamre11 days agoFrom
DO NOT go here. Very unprofessional and quite rude. Had attitude from the beginning with me and acted like he didn't want to work on my car. I ended going somewhere else for the oil change. He demanded that I say "please" when I ask for a oil change after asking nicely. Also, the oil changes aren't as cheap as advertised on the road. Do not support his business.
Mike (Big Mike)11 days agoFrom
Wow. The thought of going to Jiffy Lube across the street would have been a better choice than having this guy do any work. Went in to see if they had an opening for an oil change- as they advertise $40 oil changes and honestly I was being lazy and did not want to do it myself and dispose of oil.
I specifically asked the guy if he had an opening for the oil change and he didn't understand what that meant?! as I had to ask three times. I asked what's the up charge for six quarts of standard 5-30, as my vehicle is 5.8q. He asked what kind of car and magically a 2003 Audi takes "special" oil and filter. No, just because you want to run full synthetic in a 18-year-old car, does not mean I want full synthetic. Also, the standard Fram PH8994 is not a special oil filter- for $120-$130. I would be cautious to anyone who would want to take their car here, just for this reason. I have many automotive experience over 20+ years. Held ASE certifications for Automotive light duty- fuel, electrical, etc. Parts specialist and performance. This was probably one of the worst experiences in the shop and I hope this deters people from being taken advantage of blatant misinformation/lies.
V. Johnson11 days agoFrom
Unbelievably Horrible Service!!! Please Do not go here!!!, especially if you are a single woman. Reason: On 4/27/22, my son and I pulled into Triz Automotive and asked if they could do an oil change on my van. The gentleman said yes for $69.00. He then asked for my ID (which I thought was weird), and went in his office area. He came back out, asked about mileage. I told him it was 182+, he look at my dash and told me to pop the hood. Once he looked at the engine he said you need the dipstick removed, and to have a flush due to miles which would be good for the car, and the total service would be 179 +30 to remove the dipstick. I said okay, I asked how long he said 30 minutes top. I came back in 30 minutes to see water ever where and he said "I have bad news for you my friend, your radiator blew up!" but it is not my fault and you still need to pay me!!! Unbelievable!!! He said you can not drive your car, but I can fix it for $1500. I was in shock! I had my two small grand kids with me and my son! and this guy just ruined my car and has the nerve to charge me for it. I called AAA, and they call him to see if it is okay for them to pick up my car! Unbelievable! I call my brother and he argues with him and hands me the phone saying he didn't want to talk to him anymore. I had to pay him and drive my broken car next door, fill it with water to make it home. I had it towed to another shop and they charged me $1763.90 to fix it, plus I had to rent a car and it cost me $579.13, so he negligence cost me $2,543.41 to repair the damage to my van. he showed no remorse at all, did not apologize, say sorry, not even let me help you at all. Nothing but here is your bill for services I rendered correctly, it is your fault you did not say your engine light was on (he looked at my dashboard) and the light on had nothing to do with that. I feel so mistreated and under represented in the case. It has taken me this long to get the final numbers and to calm get back on my feet. Never go here.
