True North Heating and Air is nothing short of exceptional. From the moment I reached out to get an estimate for a full HVAC replacement, I met directly with the owner and the partner. The owner, who I found to be incredibly thorough and knowledgeable, guided me through every step of the process, ensuring that I made the best choice for my home based on both my budget and needs. At no time did the owner attempt to upsell me and was genuinely concerned that I get the best unit for my budget.
What truly sets True North apart is their dedication to efficiency and customer satisfaction. Despite the scope of the project, they managed to complete the entire job in just one day, showcasing their commitment to both quality and timeliness. Even after the installation was complete, they went above and beyond by following up to ensure that everything was working flawlessly.
Throughout the entire experience, it was evident that the owner genuinely listened to my needs and concerns, focusing on resolving them with utmost care and attention. True North Heating and Air has undoubtedly earned my trust and loyalty, and I wholeheartedly recommend their services to anyone in need of heating and air solutions.