Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
From the business
Identifies as women-ownedIdentifies as veteran-owned
Payments
Debit cardsNFC mobile payments
I expected more given how well organized and designed the website was. But I walked in and there was no signage labeling the washers and dryers. I went to what I thought was a smaller washer, loaded it up with my clothes and soap, and then found out it was $7 for 1 load! There were some cheaper machines around the corner toward the back, but half were out of order. And not well labeled. Another customer had loaded her clothes, soap, and coins before noticing a tiny out of order sign on the edge of the machine (opposite side from the coin slot).
Trying not to get overcharged again, I threw my clothes in one of the smaller dryers. I kept having to add time and ended up waiting 50 minutes and my clothes were still wet! The drum was barely warm, which could’ve just been from the friction from spinning so long. Told the attendant the machine may be broken, but he just shrugged his shoulders and said those were for really, really small loads and they technically still work so no refund for my wasted time and money. He directed my to the tan dryers, all of which were labeled out of order when I arrived, but one mysteriously started working again while I was waiting for the other dryer. Each kind of dryer was labeled $.25 but didn’t tell you for how long until you started the dryer. And each kind ran different times for the $.25.
All in all, just label your machines with honest pricing and load sizes! I still have no clue why 1 load in the washer was $7. Crazy! And make sure out of order signs are high visibility and placed logically. This place might be better once you learn what to do and not do, but it is not user-friendly for 1st time customers.
