I really liked this place the first couple times but the service and consistency of quality has gotten worse every time. Most recently, I placed an order, and it was supposed be ready in “up to 35 minutes”. After about 40 minutes I hadn’t received a text and they hadn’t called out any orders so we double checked to see if my order was ready to make sure we hadn’t missed a text or something. The woman said it wasn’t ready but that she would let us know when it was. Taking a it longer isn’t a big deal but they also weren’t busy really. No one else arrived we w were waiting and no one left, other than two cars in the drive through. There were a few folks inside we were the only ones outside. After we had been waiting over an hour, I still hadn’t received a text, they still hadn’t called out any orders, and it was after closing time. We checked again and my order was finally ready, after more than twice the time it should have taken. It looked like it had been sitting around and the food was tepid and soggy. Also, the order of tots was less than half the size of every other time we got them. The text finally showed up maybe 20 minutes after we picked up the order, but the timestamp was from about 10 minutes before we got it, which could have been my service or phone’s fault. It was a really disappointing experience. I’m not sure we’ll bother going back again.
Unrelated — they cook the meat and vegetarian stuff together.
