Primary Location
Amenities
Planning
Accepts new patientsAppointments recommended
Accessibility
Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible parking lot
Amenities
Restroom
Parking
On-site parking
I had very bad experience with UCLA health Beverly hills Speciality, and I want to share it . In june.2022 I called for an appointment, they scheduled me for July 13.22. two hours ahead of appointment time, I got a call informing me ,and canceled the appointment due to absent of related doctor. Then reschedule me for August.01.22 , again the same day one hour ahead of appointment they send a text and canceled the appointment. I asked to talk to supervisor, after half hour keeping on hold, that said Supervisor is busy with patients and will call me back as soon as possible, and I never get any phone call from them. I am wondering this is the way to treat a patient with cardiology issue. This is UCLA policy to take care of patients.??. Where is the dignity and respect of patients.Why the supervisor didn't call me??. I want a response from official related.
Avoid coming to this location, it is absolutely Absurd, I had an appointment today on 05/09/2024 at 9:30 am, they told me that they could not accept me for my insurance, instead I had already spoken to the financial department and it was Everything was fine, then after 10 minutes that they checked and the insurance was ok, they found the second problem because it was 10 am and they told me it was too late, or said ok, I said ok can you make another appointment? He refused me this one too,
this is 100% discrimination I asked to speak to the manager named Oscat Tello,
and they refused me I'll post the photos The manager who despite having seen that there was this problem did not come.
The names of the girls who work at the front desk are: 1:(Clyde) and the other (Ladero) are both inappropriate for Working with the public, they are rude,
disrespectful,
they have created all these problems by discriminating against me,
I have already called UCLA experience,
and now I am contacting my lawyer for discrimination
I will take UCLA to court for discrimination.
