rana safara month agoFrom
I hate to write a bad review but I had a really bad experience with Ulta Beauty hair salon. I scheduled an appointment with them and when i came to the salon they told me it's just to check your hair and decide if they can highlighted or not.I had to drive all the way their to schedule another appointment to do the highlights.The highlights and the hair cut were not as I wanted to be. I had to schedule another day with her to do the shadow in order to erase the roots as it was so bright with the highlights and she charged me extra money. The highlights and the hair cut weren't worth the price it was so pricey. I didn't expect that .I will never come back to the salon.The Hair cut was very expensive.
Rebecca Barkera month agoFrom
The last two times I’ve been to this specific Ulta the location on Evergreen the employees at the register customer service was rude and disrespectful. I guess I took too long to answer them or they rudely said oh can’t combine those coupons with that. I was like okay I understand that don’t need the attitude I just wanted to know if I could and all the times I was respectful and nice. Next time I’ll order my items online.
Kathie Davisa month agoFrom
I just wanted to commend the manager over what she did this afternoon. There was a "Karen" who apparently was saying rude and horrible things to one of the employees there. The manager and another store person asked her to leave, and this woman started yelling and shouting derogatory things as she was leaving the store. When that woman left, the manager asked if she could help me and she did help me even though she was very shaken up over the whole thing, and she said that she did not like to have someone making derogatory comments to one of her staff. The manager helped me and then went in the back room.
