Brittany Garmana month agoFrom
I've had my hair done here multiple times, wanted dark ash blonde and the stylist dyed it almost black! Then the offered to fix it so they had to bleach it therefor damaging my hair further. I then went back to get a root touch up and the stylist left the bleach on the roots too long and it was way to light so she decided to bleach the rest of my hair so it was all lighter when that's not what I asked for because a very pale blonde doesn't look good on me. One lady on the floor offered to look in the back for a product and disappeared and clocked out! So unprofessional. I wouldn't recommend this Ulta to anyone.
Isabellea month agoFrom
Me and my friend, along with her older sister got SECURITY called on us today. We didn’t do anything suspicious and as we walked around chatting and talking about different products, one red haired employee kept eyeing us. My friend’s older sister put her few items down on a shelf to go back and use the bathroom. As she went to the bathroom the employee followed her back there and called security and asked if they were allowed to take their bags into the bathroom?? Are we gonna just leave our bags for someone to steal? When the older sister came back to us as me and my friend were looking at the ELF section this security guard kept eyeing us. We asked him if he needed anything and he said nope! Later when we were IN LINE to check out he came up to us along with this man in casual clothes walked up to us. The guard said “you know there is cameras here, so if you have anything now is your time.” Mind you we all had no pockets, me and my friend has two open lulu belt bags with nothing in them, and the older sister had a bag on her bag which has 2 bibles in it. Nothing ended up happening but we called and the manager was super super sweet and apologetic. Don’t hate on the manager or any employees here (everyone else was so so sweet) , it was just that one red haired employee.
Katie Stocktona month agoFrom
I booked a hair appointment and it was canceled one minute after it was supposed to begin because they allowed me to schedule an appointment for someone who didn’t have any available spots. Really frustrating that I wasn’t given any more notice than AFTER the appointment was scheduled to begin. And employee did not show much sympathy or give comparable options.
