michael curry4 months agoFrom
We were greeted as soon as we walked in, she helped us find exactly what we were looking for within seconds, and we were out the door with everything on our list in less than 15-20 minutes. Excellent service, excellent staff was a pleasurable experience to say the least
N S5 months agoFrom
Marie went above and beyond to get us what we needed. She is amazing and we were so happy with the customer service. Thank you Marie!
Betsy Levy6 months agoFrom
Definitely not a professional experience. I had booked two appointments almost two months ago for a formal hair updo for appointments on Saturday. We received a phone call today(Tuesday) that no one was available to do it. We were told that the hair stylists who we booked are no longer there. Frankly, all of their appointments should have been rescheduled when they were no longer affiliated with the company. We did not receive an apology and we had to scramble to find somebody else because of the lack of professionalism and consideration that we experienced. This honestly was one of the worst experiences of customer service that I have ever had. It left me almost no time to find some place else to do the hair styles and no time to book an appointment at a different location since they all work booked. Luckily, I was able to find another place on this very short notice. This could have been handled in a completely different way in both customer service and professionalism. I wouldn’t take the chance to book an appointment here ever again.
