UNIQLO Union Station

Primary Location

Main location50 Massachusetts Ave NE Space M130 Washington District of Columbia 20001 US(855) 486-4756

Clothing retailer producing a collection of casualwear & accessories for men & women.

Amenities

Payments

Credit cardsDebit cardsNFC mobile payments

Accessibility

Wheelchair accessible entrance

Service options

Onsite servicesIn-store shoppingIn-store pickup

Planning

Quick visit

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Customer Reviews

3.5

4 Reviews

YW K6 days ago

From

The store may be small but well-organized, and most staff greet you kindly. But I want to share my experience and let you know if you are in a situation like mine.

Uniqlo doesn't allow in-store returns for online orders; you must pay $7 for shipping. Also, a male staff member at the checkout counter was unpleasant and didn't explain things well today, which upset me. Anyway, they only allow returns for in-store purchases. Save your time.

It was convenient to frequently make online purchases from Uniqlo because returns could be made quickly, whether from online or in-store purchases. However, for the product I recently purchased that was unavailable in-store, I had to order online, and if it didn't suit me, I had to pay $7 every time I returned it. It makes me feel like I want to shop elsewhere now.

0 Likes

Rob Atkinson6 days ago

From

Stopped in on Thursday with my wife and kids to buy some t-shirts. The employee working the register was waiting on a customer and I was next in line with no one behind me. As I waited patiently to checkout the cashier looked over at me and said I could use the self checkout machine if I'm using a "card" to complete my purchase. I casualy said "do I have too?" He then said "Well your going to be holding the line up for other customers if you don't". I dropped the 10 t-shirts that I was prepared to purchase on the counter and said "let me make it easier for everyone" and I walked away towards the front of the store. I encountered a young blonde female employee near the entrance and briefly explained what happened and that the cashier was rude. She simply said "I'm so sorry for your experience". I guess they don't need my money. I won't be back.

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Olivia A. Chase6 days ago

From

Thank You Uniglo For Supporting The Washington, D.C. Grandparent Caregiver’s Program By Donating Coats And Clothing To Our Grandparents And Grandchildren! We Truly Appreciate Your Contributions Toward Elevating Our Lives And Will Forever Remember Your Kindness Toward Us.

0 Likes

The store may be small but well-organized, and most staff greet you kindly. But I want to share my experience and let you know if you are in a situation like mine.