Unfortunately this is my favorite place to buy clothes, but I will not be going to this location anymore. A few months ago I stopped by this location and had a bag from brandy melville and it beeped when I walked into Urban. I was rudely approached and the associate took my bag and dumped it onto the table without even asking. This happened a SECOND time yesterday when I went in after I had gone to the Brandy store and my bag beeped. I was approached when I walked in and the same thing happened even though there was NO censors on any of my items. I bought several items from Urban Outfitter's yesterday and when I walked out of the store my bag beeped again. This time as I was leaving, a different employee rudely grabbed my bag from my hands without even asking and dumped all of my items onto the table and again, couldn't find any sensors. First of all, this is extremely disrespectful considering I spend SO much money at their store and it is not my fault that brandy melville has weird sensors that they don't take off. But the way I was approached was totally out of line and it was humiliating having the whole store watch them interrogate and go through my bags when I had just spent over 400$ at their store. I hope no one else has to deal with this because it is complete disrespect. I did not appreciate getting my bags searched through and dumped out without even asking. It's unfortunate that the employees do this to their customers.
This place is good if you need to buy a gift because it has a lot of quirky products that you can't find in a lot of stores. While I'm really into the clearance section of stores, this one at the back of the store kind of frightens me because everything is disheveled, falling off the hangers, messy and/or broken. Stick to the front of the store.
As for the service, I really can't say. Whenever I go, the staff members are too busy looking cool to provide any customer service, except for this one guy who helped me pick out an awesome shade of nail polish.
