Classic Girl18 days agoFrom
My experience here today was top notch. I had an appointment, went in only 5 minutes early, took a number sat down and 5 minutes later, my name was called. We were helped by Rick?, a very gracious soft spoken man, who was polite, knowledgeable and helpful. He solved our problem and has us on our way inside of 20 minutes. Best experience in a government office, ever. Give that man a raise!
Lisa Morgan18 days agoFrom
I have always been treated very well here for the most part. But I did talk to 1 person in particular who was very rude(when the call wasn't being recorded). I was hung up on twice. I called back the first time and they said they thought I was done asking questions. Well...I wasn't. The second time I knew that it was their way to just hang up. No goodbye, is there anything else, nothing. Click. But for the most part they are very heplful and always answer my questions.
Kiki Sanders18 days agoFrom
Called 2x morning hours, was on hold for 20 min the 1st call and then 2nd call 2 hours later was on hold for 40 min. Never did get a human in the phone tp help me with question as to where my replacement card was that I ordered in person 5 wks ago! Under stated and not very intelligent personnel staffed. Waste of time to try to grey anywhere on the website and the help is robotic with basic answers.
