Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Planning
Appointment required
I like these folks a lot. I was cold called on a Friday in late November while I was driving by Josh--very courteous. I was driving then and had him call back twice. I set up a time to meet with a project manager the following Monday because I have been wanting to get a deck built. I had a small concrete patio that was spalling and breaking up.
The project manager, Eden, showed up exactly on time on Monday. We agreed on the size and features of my deck (15' x 19', Trex with a single step, lighting on the step). She gave me a price quote in a few minutes. It was more than I wanted to pay. Eden got to work and found they had materials in stock enough to construct my deck. In the end, we knocked the price down about 25% and within my budget.
The rest was straight forward. USA Green Builders showed up less than a week later, built the deck as I wished. All my questions were answered as the work progressed. The deck was finished in four days! The project manager either answered all my calls immediately or else I received a text letting me know when she would call back. I was very satisfied and would work with them again.
Project: Replacing framing, subflooring, flooring, and some siding on a bathroom, as well as reinstalling toilet and vanity.
I will start with the good. They were fast. They started only a few days after coming to take a look at my house.
Now the bad.
Workmanship: Extremely poor workmanship as demonstrated by the photos. Cracking grout, using caulk to seal things which it shouldn't be used for (window fasteners, siding, vanity), visible drywall seams, and uneven drywall mud are some examples of this work (see photos).
Communication: Communication between the company point of contact, myself, and the on site workers was terrible. Very often I didn't know if the workers would be showing up that day until they arrived. Additionally, Johnny E. was very unresponsive as my point of contact, and did little to direct the workers on what actually they had to do. I was constantly having to inform the workers of what needed to be done and where. Finally, I specifically asked for vinyl flooring, partially because of price point, and partially because it is harder to mess up. Johnny got tile instead, and you can see attached photos for why I'm upset with that.
Issues during construction: Several times I had to inform whoever I could get ahold of that some of the work was not done properly. This included the drywall seam which is clearly visible in one of my photos. Johnny told me "no that's fine" when I said it was wrong, refusing to fix it.
Cleanup: The crews did little to clean up their mess as is shown in my last two photos. Additionally, they spray-painted some of the materials they used on my lawn, leaving a significant white patch on the grass.
Pricing: Extremely, extremely overpriced work. For the quality of work presented, lack of communication, and unprofessional nature I would have expected maybe 2/3 the cost they charged for the work they did. For instance, replacing approx. 9 sqft of siding and 10 sqft of plywood beneath a window (as well as removal and reinstall of the window) cost me 3000 dollars. All of that work took less than 4 hours to complete.
See photos for poor workmanship and messes left.
I would never recommend this company to someone, and they should be avoided at all costs.
