I bought 2 55in TV's for a family members new home. The first night they hooked up one and it had a completely shattered screen. The second TV will not stay on for more that 10 minutes at a time and is just sitting unusable in the corner at their house. I also bought a ring that I was told was gold with diamonds. When I took the ring to be cleaned 2 days later I found out that the so called diamonds were all zircon. I tried to bring the items back 2 days later and was told that despite the misrepresentation from their employee all sales were final and I could not get any money back for the TV's or the ring! I've spent a lot of money on jewelry at this location and now I have to get it all checked out! I don't know if its new management or what but there is no customer appreciation or value here at all anymore! They now sell garbage as if they have no conscience!