I work in Waterville Valley . These guys make the best breakfast sandwiches! If you have the time, please stop in. ... better than grandma's cooking, no joke
We came here for lunch, my mother ordered a chicken salad sandwich, when it arrived it was egg salad. She mentioned that she ordered chicken salad, the person that brought it was not the one who took our order and was immediately said “ok, we will make it right”. A minute later the girl who did take or order arrives and says in a really moody way, “you ordered egg salad” to which my said that she doesn’t eat eggs so she would never order that…the girl snarkily replied “well…that’s what you ordered and stormed off”. We were shocked, she was so rude, and to her, clearly, she’s never messed up an order and the customer is wrong.
My mom got her corrected order, and we finished the meal, the entire time, each moment the waitress walked by she glared at my mom (who by the way is 70 years old). When she came to give us the bill, she slammed it in front of my mom and had her hand inches from her face.
At this time, I took the bill and went to find the manager. In front of her I explained that her whole attitude from start to finish was unacceptable. The was she barked at her then level of aggression toward my mom when she brought the bill was not OK. I highlighted how the other two waitstaff were friendly and she should take notes from them.
Needless to say we
