We were previously working with a general contractor on reconstruction after black mold mitigation, and the crew we hired took a really long time to do a very bad job. We ended up hiring several new contractors to fix the shoddy work and added damage.
We contacted Variform about redoing the awful paint job — they provided a very competitive estimate and, despite the busy time of year (lots of people getting exterior painting done in the dry summer months), they said they could squeeze our little job in on the weekend.
During our initial walkthrough, we could tell Sam really knew his stuff, and throughout the process he communicated well, did everything he said he'd do, and was always on time. One other guy from Sam's crew took on most of the job, but Sam stopped in regularly to check in on things. The work they did was excellent, and they had great attention to detail — they offered to fix things we hadn't even noticed or thought to ask about! One of the biggest tasks was repainting our kitchen ceiling, which had terrible texturing. Sam and his guy were dissatisfied with their first attempt at improving it, and offered to paint it again at no extra charge (although we appreciated their skill and professionalism so much, we paid them extra anyway). The end result was a vast improvement. And the cherry on top —by the end of the job, our home was left cleaner than when they started!
After the nightmare experience leading up to our contacting Variform, it was such a huge relief to work with people who really know what they're doing and clearly care about the quality of their work. We've already recommended Variform to one of our friends, and we would definitely call them again for any future painting work.