I was surprised when the ENT recommended voice therapy after I kept losing my voice for extended periods (what's voice therapy?), and I was really quite skeptical that it would help, but I was absolutely wrong. Jenna taught me how to control my voice and to use it differently than I was using it, in ways that put less strain on my vocal muscles. She also taught me exercises to strengthen my voice and to physically realign my vocal mechanisms, as well as massages and vocal exercises to coax my voice into starting up again should it again falter (which it hasn't so far). And she was able to do all this via remote video sessions. I had no idea there was so much to learn about how to use my voice, but Jenna comes armed with extensive knowledge of the vocal physiology and ways to adjust things. After about a month of sessions, I was speaking in a different way, without all the vocal fry that I had previously thought of as normal.
In addition to being an interesting and useful journey, it was a real pleasure working with Jenna. She's always open to feedback and is incredibly accommodating and flexible, always wanting to make things work for me and adjusting the schedule, lesson plans, and exercises in response to my constraints or feedback. She's very communicative, always coming in with a lesson plan for the session plus a longer-range plan for our time together, and following up each session with clear and detailed written notes on what we've discussed and what to practice until the next session. She's also very responsive, happily providing extra video and audio files to help me with my exercises when I said that would be helpful. She's friendly and down-to-earth and just really good at what she does. I highly recommend working with her.