Rae Sauera month agoFrom
5 stars without a second thought. My bluetick buddy Dan escaped from our yard early spring 2018. As he wondered up to my neighbors my neighbor pulled a .22 mag pistol and shot 4 rounds at my dog just over point blank range hitting my buddy with 3 of the 4. One threw the jowls, one through his front right shoulder and as he was running away one just above his hind hauncheds on the left side barely missing his spine and exciting on the right. The one in his face passed just under his jaw bone and excited the other side. However the bullet in the shoulder was a direct hit to the upper end of his humerus (as you can see in the pictures it annihilated it) before exciting out of his chest. Amazingly no vital organs or arteries were hit. Kellogg pet medical center received Dan initially and stopped up the bullet holes and after some rest an healing it came time to address the all but dead leg wanting to give Dan every opportunity I could to return to a normal 4 legged life and although the doc advised against it kootenai animal hospital did all that they could to reconstruct his shoulder well today Dan again had surgery to remove the leg that just couldn't be held together. There was never a single minute throughout the whole ordeal where I had to wonder if things were ok for my bluetick buddy not an event that went by that I wasn't updated on not so much as a hang nail removed with out my permission. All the while everything done with compassion and care. I myself reside in Cataldo Idaho and I can announce with full conviction I will from this sad event onward make the 45 min (with fair weather conditions) drive out with all of my animals and their needs to Kootenai animal hospital. You guys rock and from the whole family thank you for your best.
-Rae, Dan, and the rest of the Fam.
Darion Misnera month agoFrom
Incredibly quick with their services, immediate availability to get my dog examined, very kind and patient staff, doctor was extremely honest with me, very kind and very understanding too. In one visit as a new patient, my dog got an exam, nails clipped, a lapoma tested, glands expelled, and antibiotics prescribed. I was in and out in less than 15 minutes, and the fees were VERY fair (I think I paid just over $300 for everything included). Seriously, this is one of the most reasonably-priced vet offices I've ever been to (way cheaper than the east coast!) with some of the nicest, most patient staff I've met, and I would not hesitate to recommend them to someone else.
Elle Wileya month agoFrom
I have been seeing a lot of people put one star review for the pricing of VCA Kootenai hospital. Although this place is a little pricey, I believe it is so worth the extra cost. These people truly care about the animals they see. I bring both of my Shepherds here for preventive care and emergency visits. My older Shepherd mix is an angel at the vet, and is adored by this facility. They take such great care of her. My young Dutch Shepherd has a lot of fear reactivity issues and taking her to the vet is no small feat. The vet office was super flexible with me when I brought her in. We attempted to see if we could do her appointment without sedation, and then they worked with me to bring her in a couple hour later after we decided that for a positive experience at the vet she would need sedation. When we realized she would need an stronger dosage, they worked with me to schedule her in the next day. The entire time the staff were concern about making this experience as stress-free as a possible. I greatly appreciate when vets put the animal first before the business. They did not charge me for the two previous failed appointments and were so encouraging. It can be extremely hard on owners who work really hard to train and to be responsible with their reactive animals. I so appreciate the people in this vet office. NEVER lose this aspect of your business.
