Found Mr. Velez's ad on Craigslist, yesterday Feb 17, 2021, after having my car breakdown about a week and a half ago. I'd been searching for a car in my price range of about 1200 dollars and as you would expect, I was finding either some luck with vehicles with some issues (leaks, missing catalytic converters, vehicles that can't pass smog, etc), or nothing at all. Yesterday, this ad said, "2009 Chevy HHR 98,000 miles, $1000.00 down, No Credit Checks, $70.00 per week car payment".
I didn't believe it. At all. I thought it was a scam. Turns out, it was one of THE BEST decisions of my life. Today, I have the HHR with a 30 day or 1000 mile warranty for the engine or transmission. The car rides smoothly, is clean, and most importantly, I received the utmost respect, care, and customer service from Mr. Francisco Velez. I'm utterly convinced God sent me to that ad. Oh, and when I got home, I told my roommate about everything and we were going to celebrate by ordering a pizza. No sooner after I began asking my roommate what toppings she wanted and from where we should get the pizza, I began receiving texts from Grubhub saying my order from Toni's pizza was on the way. I thought maybe the texts were spam, so I ignored the first one and proceeded to search online for a place.
My phone got another text saying my order was on the way. I freaked out and called Grubhub, thinking there was a mistake or that someone had hacked my phone number to order food for themselves. When I finally got through to a customer service rep, who placed me on hold, I got a call from the driver saying he was outside. I merged the calls and the driver said he had an order for me and that he was outside the gate. I asked him who the pizza was for and he said, "Mr. Valez". I then asked what address he had and he gave me my address.
When I went outside, I told the driver that he had the correct address, but that my name was Robert. The driver looked like he lit up like a Christmas tree and said, "Oh yeah! There is a note on the order that says, 'From Mr. Velez to Robert. Congratulations on buying your car! Please, enjoy the pizza!" That is customer service, folks. Call him if you need a car.
