What a disappointment! I used VEMA tree service last year to cut back trees that were my neighbors, encroaching on my property. They did a great job. 2 weeks ago I contacted them to give me an estimate on removing 4 trees including stump grinding. The estimator, Edwardo, didn't want to grind one stump because it was above the electrical lines. The roots were over the cement driveway that needed replacing, so they needed to be removed. He suggested I hire " illegal immigrants" to manually remove the roots. I said I wouldn't do that, so he quoted me a high price for their workers to do the job. I agreed on the price. He was surprised I accepted the offer and tried to back tack on the estimate. I called the main office and talked to Miguel who was suppose to come out and take another look. I called 3 times, 3 no shows. Needless to say I dropped them. Moral of the story, don't use them except for basic tree service. Terrible follow up and response.