mike canvas2 months agoFrom

Worst decision ever. Came here to add 2 new lines onto my plan, which originally cost me $259 for 4 lines (not including the 2 new lines) then after the 2 new lines were added, my next bill was $919!!! They added a ton of perks that I didn’t want or ask for and even changed my grandfathered old Apple One Unlimited plan to the new Unlimited Ultimate when I specifically said multiple times to NOT change my plan and to ONLY add the 2 new lines. I been on the phone with Verizon for the past 4 days trying to fix this hectic issue. On top of logging onto my account online to disable all this stuff they added at the store! Worst, horrible experience ever during the holidays!!!!