Verizon Business Services

Came here and got sold a refurbished iPhone 14 pro 2 times. I keep coming in and they tell me I can only get a refurbished phone and I don’t understand why since it’s been barely a month of me having this new phone. I will never use this location again! Wish I could do zero star. I did originally get my phone in Vegas at another corporate store so I’m not understanding why this location can’t help me. Horrible customer service and no solutions.