JEROME M23 days agoFrom
Worst Worst customer service since I have Cell phone. Being a loyal Verizon customer for many years. It is SO SAD to say. Tried to talk about the issue with Edith who stated she is the manager. She is rude too. I fully understand the recent working environment due to employee retention. Not trying to give anyone a trouble. However, I hope this will not never happen to other customers. Please keep away from this Verizon corporate store.
Johnny Barnum23 days agoFrom
Staff was wonderful took care of all our needs and questions thanks James.
Flora W.23 days agoFrom
I’ll give negative stars if I can. Actually it’s my bad; I could’ve known by just looking at the rating. I drove down there to seek for some help on my current account. The first guy told me he can give me the customer service number which I can literally Google it myself. Then here comes the second guy, he told me he is the salesperson who doesn’t care about anything unless you want to open a new account, then I was literally being told that the point of having him as a staff there is telling me to call the customer service for help. Are they the decorations or what? If I was the manager, I’d rather have self-service machines instead of having bunch of no-use arrogant staffs. My advise, if you don’t want to get pissed and waste your time, DON’T GO!
