Stephen Yates10 days agoFrom
We upgraded our two phones and were really pleased with Taisen’s helpful, professional and patient service.
Fester Carter10 days agoFrom
Extremely rude and likely agist group of young, unprofessional salespeople who are clearly disinterested in assisting unless you are gullible and putting a lot of money down for additional products and services to boost their commissions. I walked in yesterday and was neither greeted nor told how long I would wait. I made eye contact with each of the sales people and not a one of them would look at me or tell me they would be with me in a few minutes, etc. Nothing. I called corporate after this horrific experience and was put on hold for 10 minutes, then hung up on when I waged a complaint about the store and repeated lies about refunds for newly raised rates, so there will be further escalations to report the store and Verizon's awful, inconsiderate agents. Stay clear of these worthless typical Verizon people at the Sequim store, and this overpriced carrier now offering mediocre performance and substandard CS. I'm happy to leave this company after 33 years and stop overpaying for my cell service, especially after being treated like trash both on the phone and in person at this horrific store.
Shellay Thomsen10 days agoFrom
Very impressive, knowledgeable, young man who helped me find the right products for me, as well as answering all my questions and concerns.
Main location1241 W Washington St Sequim Washington 98382 US(360) 681-5093
