Jade Smith16 days agoFrom
Ryan was awesome! He made everything very easy to understand, was good at his job but still friendly! Got down to the point and didn’t push to purchase things we didn’t want! Was very respectful! Good job Ryan! You deserve a raise !
Judi OConnell16 days agoFrom
The associate named Ryan was so amazing to work with! He helped me with every step of the process and more(: above and beyond experience 10/5 stars if I could rate it a 10! Very friendly and perfect customer service. Will always return to this location. Thank you Ryan(:
jonny gieber16 days agoFrom
Called National Verizon customer, service is horrific. I called and waited 25 minutes before giving up. I called the local number. They called me back quickly but then ended up sending me to the same automated service that did not respond! I am now on my third try and they seem most interested in trying to upgrade my account. Access to my online account is not possible, it just keeps looping and asking for the same input over and over. It seems that the only solution is to go into the local verizon store and see if they will fix it. After 15 minutes of waiting for a live representative I gave up. Incredibly ironic that I can't fix the problems regarding my phone by making a phone call to the phone company that makes thousands of dollars off me via their being my carrier. I will be seeing what type of service AT&T provides in my area.